Browser Help
The Improve Teaching site looks best when viewed in Internet Explorer 9 or higher, Mozilla Firefox, or Chrome.

Internet Explorer / Edge

If pages are not displaying correctly,
Change Compatibility Settings:

  1. From the upper menu, select Tools > Compatibility > View Settings
  2. UNCHECK these two boxes:
    • Display intranet sites in Compatibility View, and
    • Display all websites in Compatibility View

Change Advanced Settings:

  1. Go to Tools > Internet Options.
  2. Select the "Advanced" tab.
  3. Select the "Restore Advanced Settings" button.
  4. Select the "Apply" button.
  5. You may need to restart your computer after this fix.

If you're having security or certificate issues:

  1. Go to Tools-> Internet Options-> Security.
  2. Select the Security tab.
  3. Click the Custom Level button.
  4. In the "Miscellaneous" section change Display mixed content to Enable.
  5. Click Ok.

Firefox

If pages are not displaying correctly:

  1. If the menu bar is hidden, press Alt to make it visible.
  2. From the History menu, select Clear Recent History (Ctrl+Shift+D).
  3. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  4. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  5. Click Clear Now.
  6. Exit/quit all browser windows and re-open the browser.

Chrome

If you're having security or certificate issues:

If pages are not displaying correctly:

  1. In the browser bar, enter:
    chrome://settings/clearBrowserData
  2. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site and plug-in data
    • Cached images and files
  3. From the Obliterate drop-down menu, you can choose the period of time for which you want to clear cached information.
    To clear your entire cache, select the beginning of time.
  4. Click Clear browsing data.
  5. Exit/quit all browser windows and re-open the browser.

Safari

If pages are not displaying correctly:

  1. From the Safari menu, select Clear History and Website Data.
  2. Select the desired time range, and then click Clear History.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.